Operations Services Technician (Detroit Lakes Administrative Office)

Responsibilities

Primary Position Objectives:

This position exists to review the work of field staff to ensure eligibility criteria for client services and the paperwork submitted to meet the required program rules, regulations and policies.  

Essential Functions:

Maintain knowledge of program accounting policies and procedures.  Review client applications and enrollments submitted by field staff.  Review and update client activity and status in required computer programs.  Responsible to verify that vendor payment requests are within policy guidelines and process payments for distribution within established timelines.  Process client payroll on a bi-weekly basis following established procedures.  Initiate quality communication flags when needed and assist with resolution of issues.  Process daily department mail and transmittals.  Create client files and maintain accurate internal system files.  Maintain department office equipment and supplies.